As Yelp tries to remind users it’s more than just a place to find a new restaurant to try, it’s launching the Yelp Assistant, an AI chatbot that “contextually” understands what users are looking for and can match them with service professionals in their area.
If you want to replace your bathtub, the chatbot will ask questions like what type of bathtub you want and which features you’re interested in, then suggest a couple of nearby bathtub installers. People have the option of…
