ASUS now has a new inbox called “[email protected]” that they have created specifically to re-process prior RMAs that customers feel were unfairly classified, were misclassified, or charged for a service that should be free
ASUS has published a timeline for improvements: June 14th, today, is the publication of this email and template. ASUS has promised us an email this month with other changes.
ASUS has committed to refunds of service charges for unnecessary repairs which customers…
