Whenever a popular online app announces a change to its fees, or in the services it provides for those fees, you’re going to get a reaction from its subscribers — especially the long-term ones. The latest app to cause this type of dismay is Otter, a recording and transcription service that recently announced downgrades of the services it provides on two of its plans and raised the price on a monthly plan.
For free users, it means that they will no longer have access to all their past…