Tax prep company H&R Block released a new conversational AI chatbot that answers taxpayer questions.
AI Tax Assist, accessed through paid versions of H&R Block’s DIY tax software, lets users ask questions on tax rules, possible exemptions, and other tax-related issues. It also points people to a human tax expert for more personalized advice, though the company said it is working on supporting AI-powered personalized advice as well.
In a demo, the company showed how users with complicated…