It’s the lack of noise you notice first. There’s no clatter of equipment, rumble of engines, or chatter of coworkers. Only the low hum of electronics. For an industrial space, this is eerily quiet, but it makes sense in a building where robots might outnumber people.
I’m at a warehouse — or customer fulfilment center (CFC) — operated by online grocery company Ocado in Luton, just outside London. You might not have heard of Ocado, but it may still have delivered your groceries. Its…
