Microsoft is currently testing a new AI-powered Xbox chatbot that can be used to automate support tasks. Sources familiar with Microsoft’s plans tell The Verge that the software giant has been testing an “embodied AI character” that animates when responding to Xbox support queries. I understand this Xbox AI chatbot is part of a larger effort inside Microsoft to apply AI to its Xbox platform and services.
The Xbox AI chatbot is connected to Microsoft’s support documents for the Xbox…
