Yesterday morning, I woke up to a notice on my fridge alerting me that one of my favorite features was going away. No, it wasn’t about to stop making ice. Instead, my Samsung Family Hub smart fridge told me I would no longer be able to watch Samsung TV Plus on its built-in screen. And while that turned out not to be the case — the confusion highlights how precarious smart appliance features can be.
Here’s the message I was greeted with over my morning coffee:
Thank you for using Samsung…
