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Dubai News Club > Tech > T-Mobile social media support workers are trying to form a union
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T-Mobile social media support workers are trying to form a union

Press Room
Last updated: 2022/10/13
Press Room
Published: October 13, 2022
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Workers on T-Mobile’s social media customer service team, who respond to customer questions, comments, and complaints on sites like Twitter and Facebook, are trying to start a union. On Wednesday, they announced the creation of the “T-Force Social Care Alliance,” posting a letter tying their decision to pay cuts, layoffs, and management’s lack of response to employees raising concerns about those issues.

The letter says that T-Mobile has cut monthly bonuses for T-Force (the…

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