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Dubai News Club > Tech > AI hallucinations are making entitled customers even worse
Tech

AI hallucinations are making entitled customers even worse

Press Room
Last updated: 2026/10/02
Press Room
Published: October 2, 2026
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Madison, a server in New York City, greets every table by asking about each diner’s allergies. Lately, there have been some close calls. “Sometimes people will tell me they have a shellfish allergy, and I’ll come back, and they won’t ask me any questions,” says Madison, who asked that her last name be withheld to protect her identity. “And they’ll order a fish dish that comes with a broth that is made of shellfish.”

When she tells them a dish contains an allergen, she’s had…

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