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Dubai News Club > Tech > The EU is probing Meta over WhatsApp’s AI chatbot restrictions
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The EU is probing Meta over WhatsApp’s AI chatbot restrictions

Press Room
Last updated: 2025/12/04
Press Room
Published: December 4, 2025
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The European Union has launched a formal investigation into Meta over antitrust concerns with AI restrictions in WhatsApp. The probe aims to “prevent any possible irreparable harm to competition in the AI space” according to the EU, and follows Meta announcing changes to WhatsApp’s terms for businesses in October that will prohibit companies from using the platform’s API to distribute third-party AI chatbots.

“As a result of the new policy, competing AI providers may be blocked from…

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