For as long as I’ve known what computers are, HP has been known for its labyrinthine customer service. At the computer store where I worked well over a decade ago, new employees were forced to call HP as a hazing ritual. Nevertheless, the company — perhaps in the wake of plummeting PC sales over the past months — has pivoted hard toward software and services this year. Its 2023 roadmap involves positioning itself like, as president of personal systems Alex Cho recently put it to me, a…
The HP Dragonfly Pro is a great laptop with some odd extra stuff
