Whoop is in damage control mode. After debuting its Whoop 5.0 fitness tracker, users were angered to find it had reneged on a promise of free hardware upgrades. In a new Reddit post, the company now says users who have been members for over 12 months can get the Whoop 5.0 for free.
Part of the outrage was prompted by Whoop’s confusing messaging. Early yesterday morning, my colleague Victoria Song reported that to get a Whoop 5.0 band, users would need to extend their existing membership by…
